Shipping Policy

Last Updated: June 2026

Thank you for shopping with Zenvoras. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.

1. Order Processing

• Orders are processed within 1–3 business days after successful payment confirmation.

• Orders are not processed on Sundays or public holidays.

• During high-demand periods, order processing may take additional time.

Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

2. Shipping Coverage

We currently ship across most locations in India.

In rare cases, delivery may not be available in certain remote or restricted areas.

3. Estimated Delivery Time

Estimated delivery timelines are:

• Metro Cities: 3–7 Business Days

• Other Cities & Towns: 5–10 Business Days

• Remote Areas: 7–15 Business Days

Delivery times are estimates and may vary depending on courier availability and location.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed during checkout.

• We may offer free shipping promotions from time to time.

5. Order Tracking

After dispatch, customers will receive tracking information via email, SMS, or WhatsApp.

You can track your shipment using the tracking link provided.

6. Delivery Delays

Delivery may be delayed due to:

• Weather conditions

• Public holidays

• Natural disasters

• Transportation disruptions

• Incorrect shipping information provided by the customer

Zenvoras is not responsible for delays caused by third-party courier partners.

7. Incorrect Address

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order is returned, additional shipping charges may apply for re-shipment.

8. Damaged or Missing Packages

If you receive:

• A damaged package

• A tampered package

• An incomplete order

Please contact us within 48 hours of delivery with photos and order details.

9. Failed Delivery Attempts

Our courier partners may attempt delivery multiple times.

If delivery fails due to customer unavailability or incorrect information, the package may be returned to us.

Additional shipping charges may apply for re-dispatch.

10. International Shipping

Currently, Zenvoras ships only within India unless otherwise specified on our website.

11. Contact Us

For any shipping-related questions, please contact us:

Zenvoras

Email: Betterwebsearchsolution@gmail.com

Phone: +91 8210682251

Address: Ram Krishna Nagar, Patna, Bihar, India

Business Hours: Monday to Saturday, 10:00 AM – 7:00 PM IST